Return policy. There is a 30-day return policy for any undamaged item. If a piece fails to meet your satisfaction, simply return it within 30 days of the order date with the reason for the return.
Repairs. Copper Fire jewelry is protected under normal wear-and-tear conditions, including broken earring posts. If pieces are unable to be repaired, you will be given an option for a store credit or refund.
Mail returns and repairs to Copper Fire, P.O. Box 111, Walland, TN 37886, along with reason for return, name, address, email and phone number.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
For further inquiries, please send us an email.